Other Policies:

Refund Policy

SCIC has a “no refund” policy on the purchase of it’s promotional goods unless it can be shown that we have been neglectful or careless in the provision of the goods and that you have been monetarily disadvantaged or it can be shown that the goods are faulty.

Shipping Policy

SCIC will forward promotional goods by ordinary mail unless specifically requested to do otherwise. In such cases you will be responsible for any additional costs involved.

Delivery Policy

SCIC will endeavour at all times to ensure that goods are delivered within 10 working days of the order being received at our Office. SCIC will not be responsible for delays caused by Australia Post or other delivery contractors. 

Customer Service Policy

If you have ordered promotional goods from SCIC and they are not available in stock or delivery will be delayed, SCIC will advise you accordingly within 3 working days of the order being received in our Office.

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